NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Michaela Xydi on 12 years, 10 months ago in Business, Jobs, Business News | by
Summary: Artificial Solutions is hiring native German and Swedish Presales Consultants.
Artificial Solutions is a dynamic organization with a bright and prosperous outlook. We are looking for talented people who can bring continued success to our company and our clients.
You would be joining an energetic and international team of driven, hard working professionals who come from many different backgrounds. They represent more than 30 nationalities and work on international projects on a daily basis.
We match high demands with excellent career packages offering great professional and personal advantages. It’s not all about work: we regularly run outdoor, fun events to foster team spirit and bonded working relationships.
Interested in joining the Team? Artificial Solutions is looking for German and Swedish Presales Consultants.
Read more about: Artificial Solutions is Hiring Native German and Swedish Presales Consultants
Michaela Xydi on 12 years, 10 months ago in Business, Visions & opinions, Business News | by
Summary: Artificial Solutions explains how natural language interaction is humanizing your mobile phone.
If Graham Bell had journeyed into the future he would probably be amazed to see how his invention, the telephone, has entirely changed the way people communicate with each other and with their phones. No longer is the phone merely an object that enables you to talk to someone who is not in the same place as you, the phone itself has now become a personal assistant, someone you can give orders to and who will talk back to you. How did all that become possible?
Read more about: How Natural Language Interaction is Humanizing your Mobile
Michaela Xydi on 12 years, 10 months ago in Business, Jobs, Business News | by
Summary: Norwegian, Dutch, German English Knowledge Engineers and English and Dutch Senior Knowledge Engineers.
Artificial Solutions is a dynamic organization with a bright and prosperous outlook. We are looking for talented people who can bring continued success to our company and our clients.
You would be joining an energetic and international team of driven, hard working professionals who come from many different backgrounds. They represent more than 30 nationalities and work on international projects on a daily basis.
We match high demands with excellent career packages offering great professional and personal advantages. It’s not all about work: we regularly run outdoor, fun events to foster team spirit and bonded working relationships.
Interested in joining the Team?
Artificial Solutions is looking for Norwegian, Dutch, German and English Knowledge Engineers based in our offices in Barcelona, Hilversum, Hamburg and Newbury, relatively and English and Dutch Senior Knowledge Engineers.
Mandy Reed on 12 years, 10 months ago in Business, Case Study, Business News | by
Summary: Creative Virtual developed V-Person 'Ask Alison' for On the Beach to improve online experience.
On the Beach, founded in 1995, is one of the UK’s leading online travel agencies offering value for money summer holidays to the world’s most popular beach destinations. Customers can choose from 50 million available flight seats and more than 30,000 hotels around the world and take advantage of a selection of other travel products such as car hire, insurance and resort transfers.
The Challenge:
In 2010 On the Beach were planning the launch of a new website. As part of that project they wanted to find a way to reduce administration calls to their after sales department and, in return, minimise the call waiting times for clients to improve their overall customer experience. They determined that a Virtual Assistant from Creative Virtual would be the best way to position their business at the forefront of emerging technology and, most importantly, improve their customer service efficiency and effectiveness.
Read more about: On the Beach’s ‘Ask Alison’ Improves Customer Booking Experience
Karolina Kuligowska on 12 years, 10 months ago in Research News | by
Summary: Mobile authentication services with secured and trusted access developed by Idiap Research Institute
You live in a big city. Each day after work you pick up your kid from a large kindergarten. One day you got the flu. You call your father and ask him to pick up his grandchild. He agrees to do it. But… will the kindergarten release the kid? How could they be sure that this is an “authentic” grandfather?
Karolina Kuligowska on 12 years, 10 months ago in Business, Jobs, Research News | by
Summary: PhD postitions in Speech Technology and Communication open at KTH in Stockholm
There are up to 4 PhD postitions in Speech Technology and Communication open at KTH Royal Institute of Technology in Stockholm, which is Sweden’s leading research and education institution in Information Technology, with activities at both KTH and Stockholm University.
The goal of the positions is to contribute to the research foundation for speech technology in tomorrow’s conversational systems. A central research area is spoken interaction with artefacts like robots and avatars in virtual environments, based on human-like communication models. Face-to-face interaction implies audiovisual communication, where visual signals from face and body movements are of great importance.
Read more about: New, tuition free, salaried PhD postitions in conversational systems!
Michaela Xydi on 12 years, 10 months ago in Applications, Contact center integration, Business News | by
Summary: 10 things that you should ask you provider before implementing your next virtual assistant.
Websites have become the service channel of choice for an increasing number of customers and citizens. Studies show that people prefer to visit websites when they need to solve an issue, gather information or make a purchasing decision. Yet, what’s missing from the online experience is the personal service that differentiates the web experience and guides the visitor to the information or solution that they are looking for. Industry analysts have identified that a new generation of Virtual Assistants (intelligent website avatars) can offer this personal touch.
Read more about: Ten things to ask your next virtual assistant
Sarah Ramoz on 12 years, 10 months ago in Applications, Contact center integration, Business News | by
Summary: noHold and Motorola Team Up to Offer Motorola Modem Virtual Assistant to Comcast Subscribers
noHold, Inc., developer of the most interactive and diagnostic Virtual Assistant technology and Confederated Knowledge™, has teamed up with Motorola Mobility, Inc (NYSE: MMI) to develop the Motorola Modem Virtual Assistant which is available to Comcast subscribers now. noHold and Motorola are providing an integrated and effective first-line-of-support to respond to customer inquiries, which allows service providers to improve customer satisfaction and reduce support costs.
Karolina Kuligowska on 12 years, 10 months ago in Business News | by
Summary: Ford uses Digital Child model in virtual crash-test dummies
Crash-test dummies constitute humanoid test devices used in simulated vehicle collisions. For many years those anthropomorphic devices were physical dummies of adults and children. Now begins the era for dummies to become virtual. They are digitalized similarly to avatars, and biologically modelled as any virtual physiological human.
Read more about: Digital Child in virtual crash-test dummies
Michaela Xydi on 12 years, 11 months ago in Business, Market research, Business News | by
Summary: The top traits of Intelligent Virtual Assistants
Online Virtual Assistants are becoming more widespread and consumer appetite for them is growing, as highlighted by an independent survey of 1,500 consumers across Europe.
Results showed that 81% of people said they would be more likely to engage with an online Virtual Assistant if it improved their online experience, 72% welcomed them becoming part of every website and a similar number said they would spend longer on a website that had one.
Virtual assistants can take on multiple roles on a website, such as answering customer questions, performing various helpful tasks and connecting to enterprise systems when needed. Their intelligence allows them to remember facts, learn from their conversations and maintain a two-way dialogue with visitors but what other characteristics should they have?
Read more about: The top traits of intelligent Virtual Assistants