NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Jetty van Kooij on 13 years, 10 months ago in Applications, Business, Visions & opinions, Business News | by
Summary: Why multi-agent cyber systems will have a huge impact on saving our planet...
What would happen when various individual virtual agents cooperate and process data through interdisciplinary systems?
According to an article of David Hunter Tow, Director of the Future Planet Research Centre, interactive virtual agents could end up playing a huge role in saving the planet and its evolution could grow exponentially.
Erwin van Lun on 13 years, 11 months ago in Business News | by
Summary: AI will be the next big thing in the call/contact centre and customer service industry.
AI will be the next big thing in the call/contact centre and customer service industry. This is not Star Wars, nor some other fictional high tech dream. It’s here today and is growing like wildfire. The adoption rate of those business, education and government organisations that have conducted pilots has been very high due to a ROI of less than six months and a TCO that has been documented to be as high as 60%.
Like most unusual technologies, it will start out slowly but will take the market by storm once the early adopters prove its true value. These adopters will be the big winners in this technology infusion, getting a jump on their competition. Especially in the outsourcing industry. It is already being used by many of the early adopters in the self-sourcing community and has proven itself quickly. The capabilities and cost savings will drive this new technology forward on a natural course. This will only take one to two years from today to get established and within five years will encompass the entire market.
Read more about: AI, the next big thing in the call/contact centre and customer service industry.
David Burden on 13 years, 11 months ago in Business, Market research, Business News | by
Summary: White paper on deploying chatbots released by virtual worlds and chatbot solutions provider Daden Limited
The white paper aims to help organisations and businesses understand what chatbots are, how they are being used to win more customers, grow revenues, improve customer satisfaction and reduce cost.
A new white paper on deploying chatbots has been released by virtual worlds and chatbot solutions provider Daden Limited. The white paper aims to help organisations and businesses understand what chatbots are, how they are being used to win more customers, grow revenues, improve customer satisfaction and reduce cost.
Chatbots are known by a wide variety of terms including virtual assistants and virtual agents. Some are quite sophisticated whilst others offer no more than a simple site guide and although the concept of chatbots have been around since the 1950’s it is only in the last five years or so that early adopters, such as Ikea, have been using them. They are however growing in popularity and the E Commerce Times reported in June that “approximately 10% of the Fortune 1,000 already have them”.
Daden have over a decades worth of experience of working with chatbot technology and speech systems. “We have seen an increasing interest in chatbots and chatbot technology over the last three years - so much so we felt the time was right to issue a white paper to help demystify the subject and explain the different types of chatbots.” said Daden’s Managing Director David Burden.
Read more about: Daden releases white paper on deploying chatbots to customer advantage
Jetty van Kooij on 14 years, 6 months ago in Business, Business News | by
Summary: Rethinking Artificial Intelligence: $5mln Mind Machine Project revisits fundamental assumptions
Since 1956 researchers have studied AI and their various specializations. However, this research was based on a couple of assumptions which are due for a rigorous revision. Previously, many AI solutions have attempted to solve all the problems with one system or function rather than multiple systems working together as in the human mind. The mind, memory and body function work both together and separately to solve any number of problems, and the way they work together (and alone) varies from problem to problem. The human mind alone applies various systems and functions to any given problem. Also, researchers have developed models that work more like computers, where everything is either one or zero. Real memory is filled with gray areas, ambiguities and inconsistencies, but functions in spite of not always being congruent.
Therefore, MIT is revisiting their Mind Machine Project with an initial $5 million grant and a five-year timetable to rebuild the AI field from scratch.
Erwin van Lun on 14 years, 7 months ago in Chatbots.org news, Chatbots.org News | by
Summary: Chatbots.org 2.6: Conversational AI Forums and even smart account pages. It's there! Finally
After almost seven months of hard work, we are proud to present version 2.6 of Chatbots.org. This version features multiple forums, a sophisticated account mechanism, and a sleek design of sub navigation, body, and footer.
Read more about: Chatbots.org 2.6: Forum and even smarter account pages
Richard Wallace on 14 years, 8 months ago in Agent's Appearance, Virtual worlds, Business News | by
Summary: The next time you make a friend in the online community Smallworlds, it could turn out to be a Pandorabot.
Small Worlds is a fast-growing online virtual world that runs in a browser instead of requiring you to download a graphics-intensive application. Members of Smallworlds create avatars and use these to have shared experiences like chatting, watching videos, playing games, or listening to music.
Pandorabots is a chat bot hosting service. From any browser, you may create and publish your own bots for web pages, instant messenger services, virtual worlds and many other places. Pandorabots utilizes a patented memory management algorithm that scales in number of bots, amount of bot knowledge, and number of conversational interactions. The bots are based on AIML and spring entirely from the work of the A.L.I.C.E. and AIML free software community.
Read more about: Pandorabots artificial characters in Smallworlds
Jetty van Kooij on 14 years, 8 months ago in Agent's Appearance, Humanoids, Business News | by
Summary: World's first sex robot 'Roxxxy' by True Companion: she talks to you, can hear you and feel your touch...
The world’s first sex robot ‘Roxxxy’ by TrueCompanion knows your name, your likes and dislikes, can carry on a discussion and expresses her love to you and be your loving friend. She can talk to you, listen to you and feel your touch.
Jetty van Kooij on 14 years, 10 months ago in Applications, User Client Technology, Business News | by
Summary: AIM Chatbots: Some NLP please?! Test and review of AIM's chatbots online gallery
The future of chatbots is just starting to unfold. Numerous applications are developed and one of Chatbots.org objectives is to find and test new chatbots and their capabilities.
For example, I have tested every chatbot compatible to America Online’s Instant Messenger which are displayed at AIM’s online gallery.
Erwin van Lun on 14 years, 11 months ago in Chatbots.org news, Chatbots.org News | by
Summary: AI4US: Artificial Intelligence 4 US Ltd., from now on the legal person for Chatbots.org
AI4US Ltd. is from now on legal person for Chatbots.org. Its name AI4US is an acronym of ‘Artificial Intelligence for us’, its mission is to support the use of Artificial Intelligence in people’s daily lives.
It’s registered at the English Company House, Company No. 7045061. All shares are owned by Lun Holding Ltd. (registered Company No. 7051180), which is fully owned by Dutch futurist Erwin Van Lun (that’s me ; - )).
Reasons to choose an Ltd. instead of the Dutch equivalent ‘BV’ (Besloten Vennootschap) is its international appeal, a legal worldwide known entity, and recognition as a legal person in all EU member states (directive 68/151/EEC of the Council of the European Communities).
Read more about: AI4US: Artificial Intelligence 4 US Ltd., our legal person
Sine Mens on 14 years, 11 months ago in Agent's perception of humans, Text recognition, Business News | by
Summary: BotGenes created the BG200K "Spanish NLP Brain", capable to handle more than 200.000 Spanish expressions
BotGenes created the BG200K “Spanish NLP Brain”, capable to handle more than 200.000 Spanish expressions including regionalisms, common typos, orthographical and grammatical mistakes.