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my customer service chatbot project and ML algorithms
 
 

Hello everyone,

Hope everything is fine?

will i’m new here and i real want you help in my chatbot project. First of all the aim of my project is developing a customer service chatbot (interacts with the users,providing them with the needed information and solving their problems).
Till now I’ve developed a basic one just finding the match and present it to the user using:

1- Python as the programming language.
2- SQL DB as the Knowledge base.


So, what i’m struggling now is how to make it intelligent or in other words make him learn and grow after each conversation. There are many and many ML algorithms that i could decides which one is the best.

So, if any one here can help me either by providing examples, suggestion or a solution to this problem that will be very very helpful.

thank you,

 

 
  [ # 1 ]

Eman,

It was good to know that you have already developed bot for customer service that interacts with customers & find the appropriate results for products.
However i can understand that you are looking to make it more smarter with self learning capabilities.

Since we are early adopters of Bots & working on Data Science, AI, ML & Chatbots for last few years, i would be happy to assist to develop AI enabled Clever Chatbot that can suggest the products based on visitor or customers past behavior with more successive results.

We can have short conversation to explore more about your requirement.
We can also connect over Skype: nikunjm.softweb for faster/better conversation.

Thanks & looking forward to speak with you soon.

Regards,
Nik - Technology Solutions
http://www.softwebsolutions.com

 

 
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