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Review
...highly recommended for its success in providing a cognitive model of user behavior which can be clearly translated into practical design tools. Furthermore, the fully comprehensive and easy to follow presentation will appeal to a wide range of audiences for whom the editors intend it.
-Applied Ergonomics
This is a book that is designed not just to be read but to be used—through discussion, study, and prolonged reflection….[it] successfully explores several ways in which computer science, engineering, and psychology can be integrated into a single theory for human-computer interaction.
-Computing