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Social Conversational Pedagogical Agent
The chapter discusses some design challenges encountered when developing a conversational pedagogical agent. By tracing the historical roots of pedagogical agents in Intelligent Tutoring Systems (ITS), we discern central developments of creating an agent that is both knowledgeable and fosters a social relationship with the learner. Some main challenges when attempting to develop a pedagogical agent of this kind regard: i) learners’ expectations on the agent’s knowledge profile and social profile, ii) dealing with learners’ engagement in off-task conversation and iii) managing potential abuse of the agent. We illustrate these challenges and possible ways to address them, with reference to an ongoing R&D project, and with a focus on the design of a pedagogical agent’s visual embodiment and of its conversational capacities.
| Download Paper | |
| Full Title | Building a Social Conversational Pedagogical Agent - Design Challenges and Methodological Approaches |
| Year | 2010 |
| Language | English |
| Book | Conversational Agents and Natural Language Interaction |
| Keywords | conversational pedagogical agent, Intelligent Tutoring Systems (ITS), dialogue management |
| Synonym | Conversational Agent |
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