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Intelligent E-Commerce with Guiding Agents
Project COGITO aims at an agent-based interface for B-to-C applications that is not merely re-active to some user request, but pro-active and capable of engaging in a goal-directed conversation with the user, e.g., by taking the initiative to recommend new products. The approach combines content-based filtering, where user profiles are generated based on content features extracted from documents that users
find relevant, with collaborative filtering which clusters users according to their
expressed taste to generate recommendations within these virtual communities. In addition, the naturalness of interaction, especially for casual users, is enhanced by appropriate 2D and 3D animations that express the agent’s emotional reactions.
| Download Paper | |
| Full Title | Intelligent E-Commerce with Guiding Agents based on Personalized Interaction Tools |
| Year | 2000 |
| Language | English |
| Keywords | agent-based interface, 2D animations, 3D animations, agent’s emotional reactions, goal-directed conversation, virtual communities, naturalness of interaction, project Cogito |
| Synonym | Embodied Conversational Interface Agent |
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