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Multi-national Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services

BB a chatbot / chat bot representing KLM

       by KLM since Oct 2017 in English, Web, Branded conversations, Customer service, Mobility, Sales, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent BB Dutch Airline KLM (part of AirFrance/KLM) introduces BB (that's short for BlueBot); KLM's service (chat)bot on Messenger.

If you'd like to book a ticket, there's a new way to do so. You'll get your boarding pass through this channel.

Stina a chatbot representing Stena Line

       by EBI.AI since Jan 2017 in English, Web, Branded conversations, Customer service, Sales, Text recognition, Text synthesis, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Stina Stina is a conversational bot who lives in Facebook Messenger, in the Travelmate app and online.

Its functionality consists of:

Check ferry prices and get live updates;
Ask questions about their journey;
Update their Stena accounts;
Join the Stena loyalty program;
Ask questions about the ferry facilities

We even got Stina talking to Stena Line’s business systems, so it can pull passenger data based on booking references and loyalty numbers.

Virtuele assistent a chatbot representing Centraal beheer Achmea

       by Live Presence since Mar 2016 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtuele assistent De chatbot helpt klanten bijvoorbeeld om een adreswijziging door te voeren of schade te melden. Ook bij het opzeggen van een autoverzekering is hij je van dienst.

Juan Cruz a chatbot / virtual agent representing Nueva Escuela

       by BotGenes since Mar 2013 in English, Web, Career & education, Customer service, Facial expressions, Gestures, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Juan Cruz Juan Cruz para Nueva Escuela.

Juan Cruz, un Agente Virtual desarrollado por BotGenes, trabaja como Asesor Virtual en la Nueva Escuela de Arte y Diseño; Instituto Superior especializado en la formación de profesionales para la publicidad, el diseño en todas sus variantes, gráfico publicitario, editorial, interiores, moda, Web, la fotografía, las artes, los dibujos animados, la pintura, escultura, dibujo, etc.

Él tiene estudios en Periodismo, y disfruta dando información a estudiantes de habla hispana de todo el mundo sobre el Instituto a los interesados.

Juan Cruz utiliza el "cerebro artificial" en idioma español más avanzado desarrollado por BotGenes con más de 500.000 reglas de decisión, lo cual le permite manejar miles de regionalismos, errores de tipeo, ortográficos y gramaticales, y contextualizar respuestas.

Él integra tecnologías de PLN, Procesamiento del Lenguaje Natural, con TTS, Texto a Voz, ofreciendo además de chat, audio streaming y un Avatar 3D.


Protected Ines a chatbot / virtual agent representing Nespresso Club

       by Nuance since Apr 2010 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ines Ines is a virtual agent of The Nespressso Club who helps members with subscribing online. In addition, you can ask her anything about the products and services offered by Nespresso, she gives you access to user information and registration at Nespresso Club and she assists you with connection issues and access to the merchant site.

Marina a chatbot / virtual agent representing Comunidad Marín

       by BotGenes since Dec 2009 in English, Web, Branded conversations, Culture, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Marina Marina es la agente de Atención a Clientes de la Comunidad Marín, un portal de servicios para miembros de la comunidad formada en torno al Colegio Marín. Ella utiliza el cerebro de inteligencia artificial más avanzado desarrollado por BotGenes, el BG200K, el cuál es capaz de proporcionar respuestas a cientos de miles de expresiones en Español.

Marina puede ayudar a los visitantes a entender de qué se trata Comunidad Marín, ofrecer guías para la publicación de artículos y servicios, y realizar búsquedas simples dentro del sitio usando el buscador de Google.

Claudia a chatbot / virtual agent

       by BotGenes since Jul 2009 in English, Web, Branded conversations, Customer service, Education, learn & lookup, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Claudia Claudia es un Agente de Atención a Clientes virtual, quien puede ayudarte a conocer BotGenes, la compañía para la cual trabaja, y el uso y potencial de las tecnologías relacionadas a los agentes virtuales.
Ella tiene estudios en Relaciones Públicas y le gusta asistir a los clientes con sus proyectos, siendo también capaz de proporcionar cotizaciones de acciones, titulares de noticias, etc. o bien simplemente hablar de temas de interés general como música, películas y literatura.
Claudia posee el "cerebro" más avanzado desarrollado por BotGenes con más de 90K categorías AIML, lo cual le permite manejar miles de errores de tipeo, ortográficos y gramaticales.

Claudia es una mejora de María. María fue, en su momento, el mayor proyecto femenino a escala mundial de PLN en Español con más de 65.000 categorias AIML.
Claudia integra PLN con tecnologías TTS (text to speech), Texto a Voz, ofreciendo además de Chat, audio streaming desde los servidores de BotGenes.

Emma a chatbot representing Faculty of Economics and Business Administration, University of Maastricht

       by The Selfservice Company since Mar 2009 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Emma Emma answers questions about the Masters Programma of the Faculty of Economics and Business Administration at the University of Maastricht.

London 2012 a chatbot / virtual agent representing The London Organising Committee for the Olympic Games and Paralympic Games Ltd

       by Synthetix since Jan 2009 in English, Web, Branded conversations, Customer service, Sport, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent London 2012 Synthetix launched a smartAgent for the London 2012 Olympic website in early 2009. Visitors to the website can click on "? Ask a question" and are greeted by one of several virtual staff who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the number of routine inbound enquiries via telephone and e-mail.

The smartAgent technology allows site visitors to ask natural language questions whilst also navigating them around the website. The smartAgent has a diverse set of knowledge that is growing by the day, users can ask "How can I get tickets?","How can I get a job with you?","What does your logo represent", "I want to be a volunteer" or even "What sports will take place in the main stadium?".

The Synthetix.info service is being used to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis allow customers to better served both online and offline. The conversation logs also ensure that the knowledge contained within the smartAgent is always up to date.

Gina a chatbot / virtual assistant representing Eurail

       by The Selfservice Company since Feb 2008 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Gina Gina is the virtual assistant of Eurail.com, where customers can order passes for train travel throughout Europe. The Eurail Group is owned by, represents and acts for the 30 European railway organisations that make up its membership. Gina is developed by The Selfservice Company.
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