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Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - United Kingdom
chatbot, chatterbot, conversational agent, virtual agent Hannah Visitors to the M&S Bank website are greeted by the friendly face of Hannah, their online Virtual Assistant. This V-Person™ system features an In-Conversation Survey (ICS) to help gather information about the usefulness of provided answers and call savings.
chatbot, chatterbot, conversational agent, virtual agent Alison Located on the Contact Us page of On the Beach’s website, animated avatar Alison is available 24 hours a day to answer questions. She is an expert on beach holidays and can even give users current weather information for holiday destinations (try asking “What is the weather in Tenerife?”). The template design for this V-Person™ includes a context sensitive customer service/promotional area on the bottom right so that a variety of clickable images are displayed depending on the user input.
chatbot, chatterbot, conversational agent, virtual agent Rachel Visitors to the Tesco Mobile Help page are greeted by the friendly face of Ask Rachel, Tesco Mobile’s V-Person™. Animated Rachel, Head of Virtual Customer Service, answers questions falling under a wide range of categories including phone deals, contracts and problems. Rachel’s integrated SmallTalk also allows her to chat with users about herself giving information about her family, her pets and her birthday.

In November 2012 an additional version of Ask Rachel was added on the Tesco Broadband website. Here Rachel can answer questions about broadband and homephone services.
chatbot, chatterbot, conversational agent, virtual agent Chaturing Storytelling chatbot, interactive story, exploration and experience.
chatbot, chatterbot, conversational agent, virtual agent Spykee Chatbot Spykee Chatbot is an AIML Chatbot based on Dr Wallacs's ALICE that is a converted Spykee WiFi robot from Meccano.

The speech comes out of the onboard speaker, and uses the System.speach that comes with .NET 3.5. The voice itself is 'Microsoft Mike'

Sidra a chatbot representing Yorkshire Water

chatbot, chatterbot, conversational agent, virtual agent Sidra Synthetix has launched a a fifth Virtual Agent into the Water Utilities sector for Yorkshire Water. The company manage the collection, treatment and distribution of water in Yorkshire, supplying around 1.24 billion litres of drinking water each day. At the same time Yorkshire Water also collect, treat and dispose of about one billion litres of waste water safely back into the environment.

Shane a chatbot / virtual assistant representing Morrisons

chatbot, chatterbot, conversational agent, virtual agent Shane Synthetix has successfully deployed an integrated Virtual Assistant solution with pre recorded video footage for Morrisons supermarket.

Shane, a virtual butcher, offers advice on recipes and best cuts of meat. Working with digital agency, Candi, the "Virtual Butcher" is a branded customer service experience that delivers outstanding customer interaction and engagement.

The Michelin man a chatbot representing Michelin

chatbot, chatterbot, conversational agent, virtual agent The Michelin man Michelin creates a personal and close relationship with its customer through the Michelin Man.
The agent's goal is to talk about its own history and also about the activities and the values of the group. The virtual agent is also able to guide users during their website visit.
chatbot, chatterbot, conversational agent, virtual agent Dorian Ok, this is a business bot which has Phil Hall's face digitised and active on the front page.

This is a focussed set of goal objectives built in to the system which doesn't chat too much around the houses.

Getting this kind of balance right on a company by company basis is the nub of it when you get the right team on board.

Dee a chatbot / virtual agent representing The Design and Technology Association

chatbot, chatterbot, conversational agent, virtual agent Dee Dee may not be exactly like us, with blood coursing through her veins, but she is much more than a search facility and a traditional FAQ.

She is actually pretty clever. Not only does she have a conversation with you - you type in a question in your own words and she provides you with an answer - but she will also lead you to the relevant page on our site, log the entire process, note and report on information gaps and build a profile of our users for us.
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