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Virtual agents / Chatbots
in Australia

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Branded conversations - Australia - Dialogues on behalf of an organisation, on a product or service
chatbot, chatterbot, conversational agent, virtual agent Estelle Ti Tree Lodge, an Australian residential care, hired a virtual concierge for their Website .

The Virtual Assistant offers a humanlike presentation to be closer to the Ti Tree Lodge Web visitors who whish a new level of residential care.

The Virtual Assistant’s mission is to improve the Customer Experience.
chatbot, chatterbot, conversational agent, virtual agent Olivia “Ask Olivia” is Optus’ (Australia's 2nd largest telecom provider) virtual agent solution, built to assist Optus’ customers to ask questions online. Branded with an ‘Ask’ feature, clients can ask questions and Olivia will provide the one right answer. If clients have questions that are more personal in nature, Olivia will provide a suggestion for escalation via another channel. Olivia also displays the ‘top trending topics’.

Allie a chatbot / virtual assistant representing Allianz Australia

chatbot, chatterbot, conversational agent, virtual agent Allie Allianz's virtual online assistant Allie can be launched from the company homepage. She is available 24/7 to answer questions about a wide range of insurance products.

Expired Sarah a chatbot / virtual agent representing MyCyberTwin

chatbot, chatterbot, conversational agent, virtual agent Sarah Sarah was launched in 2011 to act as a concierge on the MyCyberTwin website. Sarah can help customers find out more about MyCyberTwin, recommend products suited to their needs, and engage in meaningful conversational chat.

ProtectedExpired Catherine a chatbot / virtual agent representing Chinglish Bilingual Toastmasters Club

chatbot, chatterbot, conversational agent, virtual agent Catherine Catherine is a CyberTwin created by the Chinglish Bilingual Toastmasters Club to live on their website and Facebook page and answer questions about the club and Toastmasters in general.
chatbot, chatterbot, conversational agent, virtual agent Bieber Buddy The chatbot Bieber Buddy is launched to promote Justin Bieber’s “My World Tour” in Australia. To win tickets to his concert, the Bieber Buddy possesses a daily codeword that he will only reveal for half an hour each day. Users who have added the Bieber Buddy to their Windows Live Messenger friendlist receive a notification when the daily codeword is available on weekdays between the hours of 4pm and 7pm. They address the chatbot asking: "What is today's codeword?" The chatbot will also provide a link to the competition entry page. It is also possible to enter the competition by uploading a 30 second videoclip.

ProtectedExpired Georgie a chatbot / virtual assistant representing St.George Bank

chatbot, chatterbot, conversational agent, virtual agent Georgie Georgie went live on St.George bank’s website in 2010, appearing on the Savings and Transaction Account pages and Online Application Form (St.George is a subsidiary of Westpac). Her role is to help customers with their accounts, choosing products and provide guidance throughout the online application form.

Expired Katie a chatbot / virtual agent representing PayPal

chatbot, chatterbot, conversational agent, virtual agent Katie Katie is one of PayPal's virtual agents deployed across 5 different countries. Katie's mission is to support common customer service issues such as closing an account. Across all 5 geographies, the agents is supporting an average pf 650,000 conversations per month with PayPal customers. Katie provides robust self-service capabilities to PayPal's online savvy customers who prefer sophisticed self service options while simultaneously reducing call center traffic flows.

Expired Sandra a chatbot / virtual assistant representing MyCyberTwin

chatbot, chatterbot, conversational agent, virtual agent Sandra Sandra was launched in 2008 to act as a concierge on the MyCyberTwin website. She is now enjoying an early retirement, but is still happy to chat about MyCyberTwin.

Expired Athena a chatbot representing ThoughtWare Australia

chatbot, chatterbot, conversational agent, virtual agent Athena Athena is the website guide for ThoughtWare Australia. Her chief purpose is to have conversations with site visitors and direct them to the part of the website that fits their needs. Athena was built entirely in-house by ThoughtWare Australia using the MyCyberTwin platform.
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