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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by IntelliResponse since Feb 2012 in English, Web, Customer service, Telecoms & utilities, Text recognition, Text synthesis, Picture, Commercial |
Nova Scotia Power is one of the leading power suppliers in the province of Nova Scotia, Canada. The company has branded their self-service as ‘Ask Kim’, who answers customers’ questions, but also provides escalation options, top ten questions and related questions. The ‘Ask Kim’ answers page also features a ‘rate my answer’ option, with further escalation options available.
| by IntelliResponse since May 2011 in English, Web, Customer service, Electronics & hardware, Text recognition, Search box, Commercial |
| by IntelliResponse since Mar 2011 in English, Web, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
RBC Insurance is a part of RBC, one of Canada's largest banks as measured by assets and market capitalization, and is among the largest banks in the world, based on market capitalization.| by Creative Virtual since Nov 2009 until Jul 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
| by Artificial Solutions since Jul 2005 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial |
Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.