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Virtual agents / Chatbots
in Canada

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - Canada - To answer questions about delivered goods or services
chatbot, chatterbot, conversational agent, virtual agent Paphus Paphus is the customer service agent for the Paphus Solutions website. She greets visitors and offers information about Paphus Solution's products and services.

Kim a chatbot / virtual agent representing Nova Scotia Power

chatbot, chatterbot, conversational agent, virtual agent Kim Nova Scotia Power is one of the leading power suppliers in the province of Nova Scotia, Canada. The company has branded their self-service as ‘Ask Kim’, who answers customers’ questions, but also provides escalation options, top ten questions and related questions. The ‘Ask Kim’ answers page also features a ‘rate my answer’ option, with further escalation options available.

Ask a chatbot / virtual agent representing Kobo Books

chatbot, chatterbot, conversational agent, virtual agent Ask Kobo, Inc. is one of the world's fastest-growing eReading services globally and has attracted millions of readers from 190 countries.

In order to provide a much richer online experience for their customers, they selected the IntelliResponse Answer Suite



Arbie a chatbot / virtual agent representing RBC Insurance

chatbot, chatterbot, conversational agent, virtual agent Arbie RBC Insurance is a part of RBC, one of Canada's largest banks as measured by assets and market capitalization, and is among the largest banks in the world, based on market capitalization.

They are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management services, insurance, corporate and investment banking and transaction processing services on a global basis.

Users simply type in their question, such as "How do I buy insurance?", click the "Ask' button. (Users can also instantly receive a dynamically generated list of the Top Ten questions).

After clicking "Ask", users receive one right answer to their question, as well as links to get more information on how to get an online quote.

A list of questions that other people asked (who also ask about purchasing insurance) is also displayed.

Escalation options are conveniently displayed on the right panel.

It should be noted that "Arbie", the little blue-suited man that you see if viewing online, is not part of the IntelliResponse virtual agent solution.

Expired Tina a chatbot / virtual assistant representing Intuit Canada

chatbot, chatterbot, conversational agent, virtual agent Tina Intuit, named America’s Most Admired Computer Software Company by Fortune Magazine in 2009, uses a V-Person™ implementation to help customers on their Canada QuickBooks website.
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
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