![chatbot, chatterbot, conversational agent, virtual agent Pathology Lab Chatbot chatbot, chatterbot, conversational agent, virtual agent Pathology Lab Chatbot](/images/c/100/chatbot_lpl_haptik____36797.png)
Haptik deployed a chatbot on the Dr Lal PathLabs website and is available 24/7 to any visitor to instantly check the status of their pending reports, and enables faster query resolution by guiding the user through every step.
Finding nearby centres, booking a test or browsing for test information and prices is also easily handled by the bot!