NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Next IT since Aug 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
'Ask BECU' is a non avatar-based Intelligent Virtual Assistant available to assist members externally and employees, internally. BECU also added 'Access Assistant' to 'Ask BECU', helping members access their account
| by Askom since Jul 2010 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
Morgane est présente sur la page d’accueil du site de Per- energie. Elle répond à toutes les questions concernant les énergies renouvelables, ainsi qu’aux questions relatives à sa société.
Emma
a chatbot / virtual agent representing eBay
| by Nuance since Jul 2010 until Dec 2012 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial |
Emma is eBay's automated agent available 24/7 on the Help, Customer Support and Contact Us sections of the eBay website. Her primary mission is to answer user's questions about eBay services. Emma can assist users on topics ranging from purchasing a car on eBay to becoming a Powerseller.
Tax Virtual Agent
a chatbot / virtual agent representing H&R Block
| by Nuance since Jul 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
The H&R Block intelligent virtual agent is located in the Personal Answer Center in the suite H&R Block At Home oneline products. The intelligent virtual agent provides support for product related questions, assists users in retrieving information from their prior returns, and troubleshoots their technical issues. If the user's issue requires human intervention, the intelligent virutal agent will pass the user to a live agent within the same window for a seamless customer experience and the highest resolution rate.
| by Nuance since Jul 2010 in English, Web, Branded conversations, Customer service, Sales, Telecoms & utilities, Text recognition, Avatar, Commercial |
Lena ist der virtuelle Agent auf der deutschen Webseite von Kaspersky Lab. Seit dem 5. Juli 2010 hilft sie den Benutzern bei Fragen rund um die Kaspersky Antivirus Produkte und führt sie durch die Hilfeseiten. Des Weiteren versorgt Lena die User mit Informationen, die genau auf ihre Bedürfnisse zugeschnitten sind. Lena wurde in ein spezielles Programm eingebunden, welches einen schnellen Lernerfolg garantiert, wodurch Lena ständig aktualisiert wird und treffsicher auf Userfragen reagiert. Darüber hinaus besitzt sie ein integriertes Analytik-Tool um Statistiken zu Themenbereichen und Benutzerverhalten zu erstellen.
| by Synthetix since Jul 2010 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Picture, Commercial |
Synthetix has successfully deployed an integrated Virtual Assistant solution with pre recorded video footage for Morrisons supermarket.| by noHold since Jul 2010 in English, Web, Customer service, Electronics & hardware, Text recognition, Text synthesis, Faceless, Commercial |
noHold provides Webroot with interactive and diagnostic Virtual Agent technology to answer support questions regarding product information
| by Trinicom since Jul 2010 in English, Web, Body health, Branded conversations, Customer service, Text recognition, Avatar, Commercial |
Martijn is de virtuele medewerker voor zakelijke klanten van Agis Zorgverzekeringen. | by NoHold since Jul 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Market research, Sales, Text recognition, Faceless, Commercial |
Assisted Search is the Virtual Agent of Dell, a leading provider in Computer hardware. Assisted Search is an expert in all things Dell, including set-up instructions, sales assistance, and troubleshooting.
| by Stanusch Technologies since Jun 2010 in English, Web, Branded conversations, Customer service, Text recognition, Travel, Picture, Commercial |
Oliwia jest Wirtualnym Doradcą na stronie MGF Innowacje. MGF Innowacje to wirtualne biuro podróży. Oliwia udziela informacji na temat swojej firmy, podstawowych danych kontaktowych, organizacji z jakimi współpracuje firma MGF Innowacje, itd. Potrafi również odpowiedzieć na przykład na takie pytania jak: ile kosztuje wiza do Etiopii?, monety o jakich nominałach są w obiegu na terenie Włoch?, w jakich językach można porozumieć się w Grecji?, ile trwa lot na Minorkę?, czy we Włoszech jest takie samo napięcie prądu jak w Polsce? Podstawowym zadaniem Wirtualnej Oliwii jest proponowanie wycieczek zgodnych z wymaganiami klienta. Dodatkową cechą wyróżniającą produkt jest możliwość korzystania z zaawansowanej semantycznej wyszukiwarki internetowej (WEB 3.0).
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