Chatbots.org Business News

VirtuOz  announced the deployment of a virtual agent solution on the PayPal Germany site. VirtuOz agents are now available on four PayPal country sites, including the United States, France, United Kingdom, Germany, with plans to launch an agent in Australia in the near future.

“Because they’re dealing with financial transactions, PayPal wants to ensure its customers receive a superior confidence-building experience,” said Alexandre Lebrun, co-founder and CEO, VirtuOz. “The expanded use of the VirtuOz virtual agent at PayPal Germany reinforces the value our solution provides PayPal.”

The PayPal Germany virtual agent is named Eva, and she assists customers in German, marking the third language PayPal has rolled out with VirtuOz.

At the Computer Human Interaction conference in Atlanta (12/5/2010), Simon the Robot demonstrated he has more capabilities than before. Originally he was only able to move some blocks very slowly, now he is capable of learning household chores without commanding him all over again or having to pre program him with a set of tasks. For example, Simon identifies colourful items: a blue book, a green plastic case, a red flower and several others, and puts them into the corresponding colours bin.

The Chatbots 3.0 conference in Philadelphia was a huge success.  We had about 25 attendees and 11 high quality presentations. A number of people who were unable to attend have made requests to see the presentations.  We have asked the speakers to submit links to their talks so that you can view them.

Richard Wallace, Pandorabots - Pandorabots overview (ppt, windows, mac, PDF)

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