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Quoted in Metro Worldwide: In 2043, computers will speak
 | by Erwin van Lun on 11 years, 6 months ago in Business, Visions & opinions, Business News |
Summary: I've been quested in Metro Worldwide, In 2043, computers will speak
Only 20 years ago, the internet was opened to the public. Being the greatest innovation since the invention of the book press, it has revolutionized the world. However, the revolution has just begun. In 2043, computers will speak the language of humans. They will no longer look like machines, but like real humans, the most natural interface ever introduced. These virtual humans will live in the cloud, not restricted to any ‘device’. They will express emotions like humans, speak our language, even dialects, and understand our — often local — gestures. These AI characters will appear on floating, transparent camera screens, which will be as cheap as plastic bags today, and spread in all parts of the world, including the now developing countries. Their incarnation, the humanoid robots, will assist us with many physical tasks. We’ll work a lot less, maximum 15 hours per week, allowing us to focus on our core competence: being human
Read more about: Quoted in Metro Worldwide: In 2043, computers will speak
How a virtual agent can attract real customers: A restaurant case study
| by Reza Etemad-Sajadi on 11 years, 6 months ago in Agent's Capabilities, Sales, Research News |
Summary: by R. Etemad-Sajadi, PhD
Research conducted by Ecole hôtelière de Lausanne (EHL) monitored what happened when a virtual agent was introduced to the website of it restaurant ‘Berceau des Sens’. We developed ‘Laura’ with the help of a computer service company named Askom. Laura is able to answer frequently asked questions, such as on menus and prices, making bookings, restaurant location, and opening hours; together with some more tricky queries, such as on children’s or special menus, and parking and Wi-Fi availability.
Read more about: How a virtual agent can attract real customers: A restaurant case study
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