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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Chatbots.org Business News
News about the evolution of conversational agents, virtual agents, chatterbots, brand agents, whatever terminology you prefer. Discover our latest listing of professional chatbot/virtual agent developers
SecondEGO - new advanced self-service platform for creating and managing your own virtual agent
 | by Iztok Grilc on 10 years, 9 months ago in Applications, Business News |
Summary: Easy virtual agent (chatbot) platform with many features
SecondEGO is a technology advanced self-service platform for creating and managing your own virtual agents. It offers a lot of options for home users, bloggers, small offices and corporate business.
One of the Top 3 PC Manufacturers Along With the Leader in Networking Renews Contracts with noHold
 | by Veronica Cech on 10 years, 9 months ago in Business, Business results, Business News |
Summary: Leaders in Networking and PC manufacturing renew contracts with noHold, extending their Virtual Agent usage.
noHold customers continue to renew contracts after achieving multi-year success with Virtual Agent and Knowledge Management solutions. One of the largest PC and Consumer Device manufacturers has decided to continue its relationship with noHold, marking the 6 year anniversary date. The leader in networking has also opted to renew its relationship with noHold, marking an 8 year anniversary date.
National Rail Enquiries and Motability Operations Show Smart Help Solutions in Action
 | by Mandy Reed on 10 years, 9 months ago in Business, Events, Business News |
Summary: Join us for a complimentary webinar for live examples & real results from natural language smart help solutions
Join Creative Virtual for a complimentary webinar to see live examples and real results from natural language smart help solutions.
WHEN: Wednesday, 26 March 2014 at 15:00 UK time; 11:00 AM ET; 8:00 AM PT
LOCATION: Online, with free registration
SPEAKERS: Kathryn Daniels, Information Development Manager at National Rail Enquiries; Alison Chapman, Communication and Development Manager at Motability Operations; Maria Ward, Head of Web Services at The Virtual Zone; and Chris Ezekiel, Founder & CEO of Creative Virtual
Help! My Virtual Assistant doesn’t understand…
 | by Emmanuel Amouretti on 10 years, 9 months ago in Business, Visions & opinions, Business News |
Summary: Giving your VA the capacity to manage missunderstanding is key to win your customer’s trust and satisfaction.
A Virtual Assistant doesn’t usually answer 100% of the users’ requests. Misunderstandings may occur for many reasons: Most commonly, the question hasn’t been anticipated or the user’s input is simply… unintelligible. Both situations happen often, especially if your Virtual Assistant knowledge base is too general.
Read more about: Help! My Virtual Assistant doesn’t understand…
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