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noHold A.I. Helps Security Software Industry Combat Microsoft Impersonation Scam
 | by Veronica Cech on 9 years ago in Business, Visions & opinions, Business News |
Summary: As cyber security grows, Virtual Assistants help protect consumers
Top companies in the security software industry are leveraging Virtual Assistants to help protect users from various scams, while diverting thousands of customers away from the call center.
The wide spread adoption of mobile, social, and E-commerce has businesses and consumers more worried than ever about cybersecurity and privacy. Major security breaches have caused distrust (Sony, Target, JP Morgan Chase), and Internet scams remain an easy way to steal account data and personal information (IRS impostors, social media scams, email viruses). Every year, cyber-attacks are increasing in volume, financial loss, and sophistication. Gartner sees an upward trend, estimating that the “global cybersecurity market will grow from $67 billion in 2013 to $93 billion in 2017” (TechCrunch).
Read more about: noHold A.I. Helps Security Software Industry Combat Microsoft Impersonation Scam
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