An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent.
NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
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By Erwin van Lun, Dec 20, 2012 in Business news Posted in Applications, Contact center integration |
Summary: An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent
An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent.