An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent.
NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Erwin van Lun, Dec 20, 2012 in Business news Posted in Applications, Contact center integration |
By
Summary: An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent
An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent.