NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Emma
a chatbot / virtual assistant representing Tromsø Kommune
| by Artificial Solutions since Mar 2009 until Mar 2011 in English, Web, Branded conversations, Customer service, Government, Text recognition, Avatar, Commercial |
Emma er en virtuell agent som jobber for Tromsø kommune i Norge. Hun hjelper innbyggerne med spørsmål de har om barnehage, skole, helse og byggesak. Hun tilbyr brukeren å bli satt over til en kundekonsulent via chat dersom hun selv ikke klarer å svare på spørsmålet.
| by Inbenta since Jan 2009 in English, Web, Customer service, Government, Search box, Commercial |
L' Assistent Virtual de l'Ajuntament de Sabadell ajuda als usuaris a trobar informació i resoldre preguntes amb les seves pròpies paraules, en llenguatge natural. | by Artificial Solutions since Nov 2008 in English, Web, Branded conversations, Customer service, Government, Text recognition, Avatar, Commercial |
Hej! Jeg hedder Knud, og jeg kan svare på spørgsmål om Odense Kommune.
Shak
a chatbot / virtual assistant representing Milton Keynes Council
| by Creative Virtual since Oct 2008 until Jul 2012 in English, Web, Branded conversations, Customer service, Government, Text recognition, Video, Commercial |
Milton Keynes Council have given their V-Person™ systems, Ask Shak and Ask Jo, another upgrade by intergrating Google search functionality. When a user asks a question or enters a keyword, Shak and Jo search both the V-Person knowledgebase and the Milton Keynes Council website for matches. Results of the site search are displayed in the 'Search Results' tab at the bottom of the template and, when no matches are found in the virtual assistant knowledgebase, in a page loaded in the background. This integration means that visitors to the Council's website are now able to find the answers to all their queries with the ease of one user friendly interface.
Sarah Palin
a chatbot
| by Doug Wilson and Brendan O'Connor since Oct 2008 until Feb 2009 in English, Web, Clone, Government, Text recognition, Picture, Commercial |
On September 25, CBS broadcast an interview with Republican Vice-Presidential candidate Sarah Palin. The next day, interviewer Katie Couric discussed an additional, particularly newsworthy segment of the interview, stating that Palin "is not always responsive." The interview garnered intense negative attention from commentators, editorialists, comedians, and even conservative pundits.| by GW Crossmedia since Oct 2008 in English, Web, Branded conversations, Customer service, Government, Proof of Concept, Text recognition, Avatar, Commercial |
Met de chatbot maakt u uw website levendig en gebruiksvriendelijk. De chatbot is een ‘persoon’ die de bezoeker, desgewenst, te woord staat. Deze persoon is geheel op maat te maken voor de gemeente. De chatbot reageert op de gestelde vraag en opent automatisch de pagina die overeenkomt met de vraag van de bezoeker.| by Artificial Solutions since Sep 2008 in English, Web, Branded conversations, Customer service, Government, Text recognition, Travel, Avatar, Commercial |
Emma er en online rådgiver som svarer på en lang række typiske spørgsmål om handel over grænserne. Det kan være spørgsmål om alt fra flyrejser og mistet bagage til leveringsomkostninger og fortrydelsesret. Hvis Emma ikke kan svare på netop dit spørgsmål, kan du ved at oplyse din e-mailadresse få svaret på e-mail.
| by Dreams&Co since Sep 2008 in English, Web, Government, Text recognition, Avatar, Commercial |
L'Operatore Virtuale di Carabinieri è istruito per dialogare, utilizzando il linguaggio naturale, sulle tematiche legate all'arma dei Carabinieri. Offre principalmente informazioni di utilità pubblica come smarrimento e rinnovo di documenti, denunce, permessi di soggiorno, caserme di prossimità, ma anche indicazioni attuali e storiche sull'Arma dei Carabinieri. | by The Selfservice Company since Jun 2008 in English, Web, Branded conversations, Customer service, Government, Text recognition, Picture, Commercial |
De gemeente Almere maakt al een aantal jaar gebruik van virtuele medewerkster Ally om de vragen van burgers te beantwoorden. Sinds juli 2011 beantwoordt Ally ook vragen van bezoekers, ondernemers en studenten op www.almere.nl. Door een combinatie van antwoorden, veelgestelde vragen en zoekresultaten geeft Ally antwoord op allerlei vragen.
Carly
a chatbot representing City of San Carlos
| by SitePal since Jun 2008 in English, Web, Government, Text recognition, Avatar, Commercial |
Carly, named after the town by City Manager Mark Weiss, appears in the center of a monopoly-board type menu of city departments and services on the reception desk computer. Visitors can mouse over the computer menu and click for more information on a service or department. "But then there's this avatar," said Moura, "and if you click on it, it starts talking and explaining what services are on the first floor and the second floor, and what services the city provides."
Grey out: