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chatbot, chatterbot, conversational agent, virtual agent Find Me This V-Person™ is used internally to provide support to mortgage sales advisers across the United Kingdom. This easy-to-use system allows advisers to ask questions in natural language via a free text box or select from clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Ask Me Citibank India's virtual assistant is located in the Customer Service Center of their website and is designed to provide information to customer queries about Citibank products and services. This is Creative Virtual's first V-Person™ implementation in India.
chatbot, chatterbot, conversational agent, virtual agent Andrew Ask Andrew is the V-Person™ for HSBC Commercial Banking in the UK. This virtual assistant is located within the secure area of the HSBC website to assist business banking customers.

Lisa a chatbot / virtual agent representing Verizon US

chatbot, chatterbot, conversational agent, virtual agent Lisa Lisa was developed using the AlterEgos HD software from AlterEgos.com, she is one of a number of bespoke animated characters built for the Ask Verizon platform responding to over 72,000 interactive support sessions per week.

Lisa is integrated in the primary Ask Verizon platform offering a visual embodiment of prompts, guidance and answers to hundreds of Ask Verizons key support triggers. The response in call deflection has been a resounding success.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant DFS, the UKs most well known sofa retailer and the largest company of its kind in Europe, has upgraded to benefit from our Natural Language interaction capabilities. Customers are able to self serve by asking a range of sales and service related topics and questions which include disposing of their exiting sofa, obtaining credit finance and seamlessly escalating to exciting new channels such as Video Chat. Not only have we proven to answer over 85% of all questions accurately but provide contextual user journeys which continually improve Customer Experience.
chatbot, chatterbot, conversational agent, virtual agent Terry Tablet Terry Tablet is Get Safe Online's V-Person™ and loves talking about internet security. Terry has information for business and personal users who want to browse safely on their computers, laptops, smartphones and tablets. He also offers advice to parents, online shoppers and social media users.

Terry has a built in glossary to help users better understand his answers. Terms included in this glossary are in bold font and underlined in blue. When a user hovers over one of these words, a box pops up with the definition of that term.
chatbot, chatterbot, conversational agent, virtual agent Olivia “Ask Olivia” is Optus’ (Australia's 2nd largest telecom provider) virtual agent solution, built to assist Optus’ customers to ask questions online. Branded with an ‘Ask’ feature, clients can ask questions and Olivia will provide the one right answer. If clients have questions that are more personal in nature, Olivia will provide a suggestion for escalation via another channel. Olivia also displays the ‘top trending topics’.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant This V-Person™ is located on Moonpig's UK website to help customers with queries about products, orders and delivery. The template is branded with the company's well known logo and features a free text box as well as a list of clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Kate resolver is a site devoted to helping people solve problems, answer questions and find out about their rights. V-Person™ Kate is available on the resolver website 24/7 to help visitors find answers to their questions on a variety of topics including credit scoring, contract terms, travel visas and consumer rights.

Joanne a chatbot / virtual assistant representing Inland Revenue Authority of Singapore

chatbot, chatterbot, conversational agent, virtual agent Joanne Joanne is available on the IRAS (Inland Revenue Authority of Singapore) to assist users with individual tax related queries. This is Creative Virtual's first V-Person™ to be deployed in Singapore and has been implemented through partnership with Virtuariod.
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