NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by InteliWISE since May 2012 in English, Web, Campaign, Customer service, Text recognition, Trade, Faceless, Commercial |
Jim is a Virtual Assistant in the leading Chicago - based store with sport equip. deals. When the team is sleeping or busy, he collects the leads. When the team is behind their desks, Jim is helping shoppers with their selections. He is using the C2C - click to call feature, escalating conversation to call center | by Virtualyty since May 2012 in English, Web, Branded conversations, Cooking, Customer service, Facial expressions, Gestures, Sales, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial |
Sabina acts as a concierge on the V1 sites answering any/all questions. When she is unable to answer immediately, the questioner is asked if they'd like an answer-reply by email. | by noHold since May 2012 in English, Web, Customer service, Electronics & hardware, Text recognition, Faceless, Commercial |
Ask Julia is a Virtual Agent that answers support questions AND sales questions. She currently speaks English, Dutch, and German and continues to learn from the questions that you ask her. She will also recommend other products/services based on the conversation you have with the Virtual Agent. You can find her on AVG’s personal support and mobile support sites.
SUBE
a chatbot / virtual agent representing Sistema Único de Boleto Electrónico (SUBE)
| by AgentBot since Apr 2012 until Oct 2012 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Faceless, Commercial |
SUBE (Sistema Único de Boleto Electrónico) es un servicio que permite abonar mediante una sola tarjeta todos los viajes que se realizan en colectivos, subtes y trenes adheridos. Esta puede ser usada en la Región Metropolitana de Buenos Aires.| by The Selfservice Company since Apr 2012 in English, Web, Branded conversations, Customer service, Facial expressions, Finance & legal, Text recognition, Picture, Commercial |
De virtuele medewerker heeft de look en feel van InShared - roze gecombineerd met zwart-wit foto - en past daardoor perfect bij de website. Fleur beantwoordt alle vragen over producten en diensten van InShared overal op de website.| by Stanusch Technologies since Apr 2012 in English, Web, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
E-Inspektorat stworzony na potrzeby Zakładu Ubezpieczeń Społecznych jest jednym z największych projektów Stanusch Technologies. Na stronie klient ma możliwość rozmowy z dwoma Wirtualnymi Doradcami - Moniką oraz Krzysztofem. Doradcy odpowiadają na pytania z zakresu działalności instytucji. Informują o udzielanych świadczeniach, zasiłkach, emeryturach i rentach oraz ubezpieczeniu. Każdy użytkownik ma ponadto możliwość oceny każdej rozmowy, w celu ulepszenia standaryzacji oferowanych usług. Na stronie został uruchomiony chat z konsultantem oraz wirtualny spacer, ukazujący projekt placówki ZUS, po którym każdy z użytkowników może poruszać się za pomocą klawiatury bądź myszki. Dodatkowo, każdy z klientów ma możliwość zarejestrowania się na stronie. Pozwala to na szybszą obsługę oraz elektroniczny dostęp do wszystkich świadczonych usług przez Zakład Ubezpieczeń Społecznych. Na stronie znajdziemy także wzory wszystkich potrzebnych zaświadczeń oraz wniosków składanych w ZUS.
| by Creative Virtual since Apr 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Autodesk's first Virtual Assistant is available 24/7 to answer login, installation, eligibility and activation questions on the Autodesk Education Community website.
| by noHold since Apr 2012 in English, Web, Customer service, Electronics & hardware, Text recognition, Faceless, Commercial |
Toshiba's Virtual Agent answers frequently asked support questions using Artificial Intelligence technology powered by noHold.
| by Creative Virtual since Mar 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Allianz's virtual online assistant Allie can be launched from the company homepage. She is available 24/7 to answer questions about a wide range of insurance products.
Anna is an emotionally driven, 3D Virtual Assistant which answers customer questions regarding their gaming, account and general queries. No only does Anna create empathy with accurate and emotional responses to customer questions, but she offers the customer live chat interaction should more complex queries arise. Anna has already had an immediate impact by increasing the customer experience and reduced the email and live chat contact volumes.
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