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Customer service Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services

Ewa a chatbot / virtual assistant representing Telekomunikacja Polska SA

       by Stanusch Technologies since Aug 2011 in English, Web, Customer service, Facial expressions, Gestures, Speech synthesis, Telecoms & utilities, Text recognition, Text synthesis, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ewa Znana wszystkim firma TPSA posiada już swojego Wirtualnego Doradcę. Odpowiada on na pytania związane z produktami oferowanymi przez spółkę, przede wszystkim: internetem i telefonem, pomaga usunąć awarie, sprawdzić lub doładować konto, zaktualizować usługi. Zna również dane podstawowe firmy, takie jak: adres, numer KRS, informacje dotyczące rekrutacji oraz dane kontaktowe pomocy technicznej oraz windykacyjnej. Jego baza wiedzy jest wystarczająco rozległa, aby być pomocnym każdemu klientowi TPSA oraz każdemu zainteresowanemu ofertą.

Jane a chatbot / virtual agent representing Stanford University

       by IntelliResponse since Aug 2011 in English, Web, Customer service, Education, learn & lookup, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jane Stanford University’s “Ask Jane” is extremely popular with students at Stanford University. Branded after Jane Stanford, the co-founder of Stanford University, "Ask Jane" has become the ‘go-to’ person for any online, self-service inquiry. Visitors to the website can also view the top ten questions asked by other visitors; the list is dynamic, so it always remains current! Go ahead, ask Jane!

Lisa a chatbot / virtual assistant representing Connexxion

       by Artificial Solutions since Aug 2011 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Mobility, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lisa Lisa geeft de klanten van Connexxion op een menselijke en interactieve wijze advies over het juiste vervoerbewijs, ze helpt bij algemene vragen over Connexxion en weet op de meeste vragen over de OV Chipkaart antwoord. Ook lost ze vragen op over verloren of geblokkeerde kaarten en linkt ze naar het juiste formulier voor het terugvragen van geld als een passagier is vergeten uit te checken met zijn of haar kaart.

Eva a chatbot representing Action

       by Ecreation since Aug 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Eva Onlangs is, in opdracht van Abovomedia, de chatbot Eva gelanceerd. Deze chatbot is ingezet op de website van winkelketen Action. Ze helpt de bezoekers met het vinden van de juiste vacature bij Action. De chatbot is gekoppeld aan een geavanceerd beheersysteem (Knowledge Management Systeem) waar de beheerder de intelligentie van de chatbot kan invoeren en aanpassen.

Marta a chatbot / virtual agent representing Fundusz Hipoteczny DOM

       by Stanusch Technologies since Aug 2011 in English, Web, Customer service, Facial expressions, Finance & legal, Gestures, Speech synthesis, Text recognition, Text synthesis, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Marta Fundusz Hipoteczny DOM proponuje zarówno swoim klientom, jak i wszystkim zainteresowanym ofertą, rozmowę z Wirtualnym Doradcą zamieszczonym na stronie internetowej. Dzięki temu każdy pozna korzyści i koszty współpracy z firmą, warunki związane z hipoteką odwróconą, sposoby zabezpieczenia spadkobierców lub warunki podpisania umowy, a nawet materiały zamieszczone na analogicznych stronach firm poza granicami Polski. Na bieżąco poznawać będzie aktualności, o których wirtualny doradca każdego dnia informuje z uśmiechem i – podziwu godną - cierpliwością.

Bella a chatbot / virtual agent representing Humanity Online

       by Humanity Online since Aug 2011 in English, Web, Customer service, Environmental, Facial expressions, Text synthesis, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Bella Bella giving custom weather reports

ProtectedExpired Catherine a chatbot / virtual agent representing Chinglish Bilingual Toastmasters Club

       by MyCyberTwin since Aug 2011 until Jun 2014 in English, Web, Branded conversations, Career & education, Customer service, Sales, Text recognition, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Catherine Catherine is a CyberTwin created by the Chinglish Bilingual Toastmasters Club to live on their website and Facebook page and answer questions about the club and Toastmasters in general.

TIA a chatbot / virtual agent representing Telecom Slovenia

       by ArtiSol since Aug 2011 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent TIA 1. Splošno o podjetju Telekom Slovenije:

Sedež podjetja
Odnos Telekoma Slovenije do okolja
Zaposlitev v Telekomu Slovenije
Stranke Telekoma Slovenije

2. Naročniki:

Razčlenjeni račun
Strošek opomina
Naročniško razmerje
Aneks za Mobitel

3. Prodaja:

Kako postanem naročnik storitev Telekoma Slovenije
Akcijska ponudba SiOL/ Akcija SiOL
Akcijska ponudba mobitelov
Sodelovanje v programu zvestobe/ Program zvestobe

4. Tehnična pomoč:

Sporočilo o odsotnosti
Hitrost interneta
Pošiljanje MMS-ov
Uporaba Integrala
Pozdravni nagovor v telefonskem predalu

Emma a chatbot / virtual agent representing Toys R Us

       by The Selfservice Company since Jul 2011 in English, Web, Children, Customer service, Sales, Text recognition, TV, Visual Entertainment, Creation & gaming, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Emma Toys 'R' us, Britain and the World’s leading toy megastore was looking to enhance and improve online customer experiences. Emma has been supporting ToysRus.co.uk online customers with key purchasing information such as Delivery and Gold Cards and as a result, Toys 'R' us has seen an increase in customer satisfaction and a reduction of calls and emails into the contact centre. Emma also guides customers in finding specific product lines alongside support information to greatly assist with reducing the basket abandonment rates.

Aurélie a chatbot / virtual agent representing Toyota

       by Davi since Jul 2011 in English, Web, Customer service, Facial expressions, Gestures, Mobility, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Aurélie Aurélie est assistante avant et après vente. Elle est spécialiste dans 8 domaines des métiers de Toyota, et est capable de répondre à plus de 100 questions les plus fréquemment posées.
Sa mission est de diminuer les interventions du support client et d'améliorer la qualité du service relation clients.

Succès :
Elle traite 30 000 questions par mois.
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