NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Sarah
a chatbot / virtual agent representing MyCyberTwin
| by MyCyberTwin since Sep 2011 until Jun 2014 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Proof of Concept, Sales, Text recognition, Video, Commercial |
Sarah was launched in 2011 to act as a concierge on the MyCyberTwin website. Sarah can help customers find out more about MyCyberTwin, recommend products suited to their needs, and engage in meaningful conversational chat.
| by Inbenta since Sep 2011 in English, Web, Customer service, Sales, Trade, Faceless, Commercial |
El Asistente Virtual de Seur ayuda a los usuarios a encontrar información y resolver preguntas con sus propias palabras, en lenguaje natural.
Catherine
a chatbot / virtual agent representing Chinglish Bilingual Toastmasters Club
| by MyCyberTwin since Aug 2011 until Jun 2014 in English, Web, Branded conversations, Career & education, Customer service, Sales, Text recognition, Video, Commercial |
Catherine is a CyberTwin created by the Chinglish Bilingual Toastmasters Club to live on their website and Facebook page and answer questions about the club and Toastmasters in general.
| by The Selfservice Company since Jul 2011 in English, Web, Children, Customer service, Sales, Text recognition, TV, Visual Entertainment, Creation & gaming, Picture, Commercial |
Toys 'R' us, Britain and the World’s leading toy megastore was looking to enhance and improve online customer experiences. Emma has been supporting ToysRus.co.uk online customers with key purchasing information such as Delivery and Gold Cards and as a result, Toys 'R' us has seen an increase in customer satisfaction and a reduction of calls and emails into the contact centre. Emma also guides customers in finding specific product lines alongside support information to greatly assist with reducing the basket abandonment rates.
| by Anboto since Jun 2011 in English, Web, Branded conversations, Customer service, Mobility, Sales, Search box, Commercial |
Vueling es un Asistente Virtual para la aerolinea del mismo nombre. Está diseñado para ayudar a los clientes a navegar por la página de la aerolínea, o aprender más sobre la compañía. Además, es capaz de ayudar al cliente hacer el check-in online o comprar un billete.| by Anboto since Jun 2011 in English, Web, Branded conversations, Customer service, Mobility, Sales, Faceless, Commercial |
Vueling is a Virtual Assistant for the spanish Airline Vueling. It's designed to help users browse through the airline's website or learn more about the company. It's also capable of helping users perform the online check-in, guiding them through the whole process. It can also help users buy tickets online.| by CodeBaby since May 2011 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Leisure, Sales, Speech synthesis, Animated avatar, Commercial |
"Emily" acts as a friendly-river guide for online customers searching for their ideal outdoor vacation. Offering whitewater rafting adventures, the animated Virtual Assistant verbally explains package deals and trip requirements such as the rapids' class levels.
| by Artificial Solutions since Mar 2011 in English, Web, Branded conversations, Facial expressions, Gestures, Proof of Concept, Sales, Text recognition, Text synthesis, Avatar, Commercial |
Sol is the archetypal virtual assistant joining artificial-solutions from the 23rd century. She and her fellow VA´s are here to help organizations cut the costs of meeting rising demand for customer service. They can understand and interpret the meaning and context of customer queries usinge-mail, live-chat, sms or social networks. They can learn reason and understand and apply this knowledge to real customer interactions. They can answer questions, point to information or resourses, log issues, book service calls, even complete transactions through back-end or e-commerce systems and update databases- at all the same time. | by Ecreation since Mar 2011 in English, Web, Branded conversations, Campaign, Clone, Music & radio, Sales, Text recognition, Picture, Commercial |
The chatbot Bieber Buddy is launched to promote Justin Bieber’s “My World Tour” in Australia. To win tickets to his concert, the Bieber Buddy possesses a daily codeword that he will only reveal for half an hour each day. Users who have added the Bieber Buddy to their Windows Live Messenger friendlist receive a notification when the daily codeword is available on weekdays between the hours of 4pm and 7pm. They address the chatbot asking: "What is today's codeword?" The chatbot will also provide a link to the competition entry page. It is also possible to enter the competition by uploading a 30 second videoclip.
| by Stanusch Technologies since Mar 2011 in English, Web, Branded conversations, Mobility, Sales, Text recognition, Video, Commercial |
Milena jest Wirtualnym Doradcą na niezależnym portalu motoryzacyjnym - autocentrum.pl. Jej podstawowym zadaniem jest udzielanie informacji ogólnych o portalu i jego serwisach. Od Mileny dowiesz się dla kogo przeznaczony jest portal i kto tworzy jego treść, a także jak się reklamować. Dodatkową cechą wyróżniającą jest integracja z wyszukiwarką i katalogiem samochodów. Wystarczy wpisać poszukuje samochodu z klimatyzacją i ABS do 37 tysięcy złotych, a Milena znajdzie taki samochód.
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