Text recognition Chatbots

Iris is de virtuele medewerker van Yourhosting. Ze beantwoordt al je vragen over domeinnamen, e-mail, hosting en websites. Daarnaast helpt ze je navigeren door de website via links in haar antwoorden. Je vindt haar op de supportpagina van onze website.

Plusnet, one of the leading broadband, phone and super fast broadband service providers in the UK, already known for their award winning service, are working with SelfService Company to further enhance the online customer experience. Jess can be found in the help pages where she answers support questions about Plusnet’s services, such as phone, e-mail and broadband queries. In addition to enhancing the online experience Jess will also provide customer contact efficiencies.

S.U.P.E.R. CallMom BASIC is the next step in the evolution of artificial intelligence (AI) for mobile devices. Unlike other virtual assistants, CallMom BASIC does not rely on a remote server to process your natural language requests. The AI is built right into the app, providing a more personalized experience with greater control over your private information.

CallMom BASIC utilizes the AIML S.U.P.E.R. bot, a new chatbot personality designed specifically for mobile virtual assistant applications. The bot S.U.P.E.R. (Substantial Upgrade of Previous Example Robot*) provides natural language responses to your spoken input, controls activation of device features, exchanges information with other apps and web services, and generates personality responses for ordinary conversation. S.U.P.E.R., written in AIML 2.0 (Artificial Intelligence Markup Language version 2.0), includes a persistent learning capability, so the bot can learn about your preferences and the app can provide a personalized experience.


AI on your phone
The AIML "brain" for S.U.P.E.R. resides right on your device. Some features require network connectivity, but simple chat and local device commands work even without an internet connection.

(*) The previous example robot is A.L.I.C.E.

SelfService Company are now working with the market leader in LPG, Calor Gas, who have over 77 years experience across a wide variety of markets such as heating, catering, agriculture and transport. Calor recognised the increase in demand from customers looking to self serve and have worked with SelfService Company to deploy Penny, their new Virtual Assistant. A key consideration that lead to the decision is the valuable insights that can be drawn from the Voice of the Customer, in addition to the potential to improve online experience, reduce basket drop-out and increase up-sell opportunities.

Chatbot built in PHP+MySQL based on translating between natural language and an internal 'world view' (which includes an ontology of the physical world among others).

Cécile est l'assistante virtuelle présente sur le site de Pole Emploi.

En ligne depuis janvier 2013, elle répond aux questions des demandeurs d'emploi et des employeurs, en ce qui concerne l'accès et la gestion de leur espace personnel sur le site.

Depuis janvier 2013, Ariane est présente sur le site la Direction Des Retraites de la Caisse des Dépôts et Consignations.

Elle est accessible aussi bien aux actifs, aux retraités qu'aux employeurs.

Sa fonction est d'aider les internautes avec leurs problématiques générales telles que la connexion au site, pour des dizaines de caisses de retraites de la Caisse des Dépôts et Consignations.
Elle répond également aux questions plus spécifiques des fonds de l'Ircantec et de la CNRACL.

Cécile est l'agent virtuel de la CARSAT-MP. Elle est en charge de la promotion de l'Agence virtuelle Midi Premium de la CARSAT-MP. Elle répond aux questions relatives à la retraite, les risques professionnels et la santé au travail. Ces domaines sont ceux couverts par la CARSAT MP pour les salariés et les retraités du Régime Général en France.

Esperanza para Una Mirada Distinta, Municipalidad de San Isidro.

Esperanza, un Agente Virtual desarrollado por BotGenes, trabaja como Asistente Virtual en Una Mirada Distinta; Centro de la Municipalidad de San Isidro para la inclusión de personas con discapacidad.

Ella tiene estudios en Comunicación Social, y disfruta dando información sobre el Centro a los interesados.

Esperanza utiliza el "cerebro artificial" en idioma español más avanzado desarrollado por BotGenes con más de 400.000 reglas de decisión, lo cual le permite manejar miles de regionalismos, errores de tipeo, ortográficos y gramaticales, y contextualizar respuestas.

Ella integra tecnologías de PLN, Procesamiento del Lenguaje Natural, con TTS, Texto a Voz, ofreciendo además de chat, audio streaming y un Avatar.

Más información: [email]info@botgenes.com[/email]