Text recognition Chatbots

Belle is friendly virtual assistant that reaches out to customers in the very exact moment of hesitation or questions.

Belle has a modest look&feel which is not aggressive as other chats and it provides answers for the most pending questions.

With more difficult questions, it automatically escalates to live chat.

Oskar to Wirtualny Doradca Inkubatora STARTER oraz portalu Kreatywny Gdańsk. Udziela informacji o działalności Gdańskiej Fundacji Przedsiębiorczości. Odpowiada na pytania oraz prowadzi ciekawe dialogi.

CallMum is the UK Edition of the mobile virtual asssitant CallMom from Pandorabots. CallMum is a mobile, voice-activated personal assistant that can have a conversation, dial a number, send an email or SMS message, learn contacts, provide help with the app, search the web, open a URL in a browser, read data from web services, check battery status, give directions and find a location on the map -- all through natural language, voice commands.

CallMum features the original Mitsuku chat bot personality created by Steve Worswick

Sou um robô desenvolvido para virtualização do atendimento, promovendo melhoria no nível de satisfação dos usuários, aumento da acessibilidade dos serviços de atendimento, padronização na prestação de serviços, também sou capaz de desenvolver dialogos inteligentes, onde posso realizar consultas, atualizar, validar e gravar dados em sistemas externos, executar transações e tomar decisões.

Javier para Sustentum

Javier, un Agente Virtual desarrollado por BotGenes, trabaja como Asesor Virtual en Sustentum; organización que se especializa en la gestion estrategica de los sistemas de información y comunicaciones.

Él tiene estudios en Sistemas de Información, y disfruta dando información sobre los sevicios que ofrece Sustentum a los interesados.

Javier utiliza el "cerebro artificial" en idioma español más avanzado desarrollado por BotGenes con más de 400.000 reglas de decisión, lo cual le permite manejar miles de regionalismos, errores de tipeo, ortográficos y gramaticales, y contextualizar respuestas.

Él integra tecnologías de PLN, Procesamiento del Lenguaje Natural, con TTS, Texto a Voz, ofreciendo además de chat, audio streaming y un Avatar.

Vera is de virtuele medewerker van Randstad. Randstad is wereldwijd een van de grootste bedrijven in de uitzendbranche. Vera helpt op de eerste plaats met het inloggen op de portal 'Mijn Randstad'.
Nadat de gebruiker is ingelogd helpt Vera onder andere met:
het indienen van loonbriefjes
ziek melden
aanbieden van vactures
solliciteren
vakantiedagen aanvragen

Amanda is the virtual assistant for Anglian Water, the largest water and waste water company in England and Wales by geographical area. Keen to drive operational efficiencies, but also to provide great service, Anglian Water have introduced Amanda to their website to help their customers by answering questions about their water supply, payment options, special tariffs and more. She also helps users determine the correct course of action in the case of leaks and shortages. On top of that, she offers helpful navigational support on the website. Anglian Water have also utilised our own Live Chat product to ensure that enquiries that are best dealt with by their contact centre staff have an easy seamless escalation when someone is available to handle the enquiry.

Launched in October 2012, "Ask Emily" is an Intelligent Virtual Assistant created by Next IT for financial-services provider SWBC. As one of its many services to lenders, SWBC ensures that items paid for with a loan are properly insured. If a lack of coverage is detected, SWBC contacts the borrower in a lender-branded letter, presenting options for rectifying the problem.

Prior to the introduction of “Ask Emily,” borrowers were directed to either a call center or a conventional website. With their new IVA, SWBC gives lenders a competitive advantage by allowing borrowers to resolve their insurance issues on their own time, 24/7, using natural-language conversation. Emily answers any insurance-related questions borrowers may have, allowing them to quickly return their loans to good standing and helping them maintain a positive relationship with the lending institution.