The Virtual Assistant of Bel helps users find information and solve all kind of questions using their own words, in Natural Language.
The Bel Group produces and markets cheese cooked or half cooked servings: Laughing Cow, Kiri, Mini Babybel, Boursin, Cheez-etc. The Bel Group has a website dedicated to consumers (games, recipes, good discounts, surveys); on this site Inbenta acts to improve customer satisfaction and customer knowledge and a lever of lead generation via traffic acquisition and improving conversion rates.
Vicky est l'ambassadrice de la marque. Elle répond d'une façon simple aux questions des internautes et fournit des informations commerciales et marketing sur les produits développés ou distribués par IMNET. Elle permet également de faciliter la navigation sur le site web. 
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