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Customer service Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services
chatbot, chatterbot, conversational agent, virtual agent Estelle Ti Tree Lodge, an Australian residential care, hired a virtual concierge for their Website .

The Virtual Assistant offers a humanlike presentation to be closer to the Ti Tree Lodge Web visitors who whish a new level of residential care.

The Virtual Assistant’s mission is to improve the Customer Experience.

Protected Tom a chatbot representing Dcol

chatbot, chatterbot, conversational agent, virtual agent Tom Tom est l'assistant virtuel du CNED, présent sur le site D’Col depuis octobre 2013.
Accessible depuis les leçons et exercices, il aide les élèves de 6ème en difficultés en mathématiques, anglais et français.
A la suite de plusieurs phrases incomprises, ou si l’élève en fait la demande, la conversation peut être transférée à un tuteur, qui pourra répondre aux incompréhensions les plus complexes, instantanément en live-chat.

Vicky a chatbot / virtual agent representing Imnet

chatbot, chatterbot, conversational agent, virtual agent Vicky Vicky est l'ambassadrice de la marque. Elle répond d'une façon simple aux questions des internautes et fournit des informations commerciales et marketing sur les produits développés ou distribués par IMNET. Elle permet également de faciliter la navigation sur le site web.
Elle sera intégrée prochainement avec un service de chat en ligne.
chatbot, chatterbot, conversational agent, virtual agent Cloudius Cloudius greets the visitors a Virtual Support Center.


He is the "Cloud9 Guru", the personal assistant that assists users on the Cloud9 website.
They can ask any question they have about the Cloud9 application and services.

Cloudius missions are:

- to decrease the number of support calls
- to promote the discovery of the offer and servives provided by Cloud9 Real Time.

Cloudius include the following features:

- 3D Anamited Avatar
- US English TTS
- HTML5 compatible interface
- All of Living Actor Assistant's features including full online administration and analytics, multi-contributors, white board for enriched answers...
chatbot, chatterbot, conversational agent, virtual agent Find Me This V-Person™ is used internally to provide support to mortgage sales advisers across the United Kingdom. This easy-to-use system allows advisers to ask questions in natural language via a free text box or select from clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Pierre Pierre est le conseiller virtuel du site Weber.fr. Il conseille les clients grands public et professionnels sur les choix de produit et leur mise en oeuvre.

Ses réponses incluent des images de produits et des liens permettant d'accéder directement aux bonnes pages du site.
chatbot, chatterbot, conversational agent, virtual agent Martin Martin est l'Assistant Virtuel du site des transports en commun de la ville de Bordeaux. Sa mission est de répondre aux questions fréquentes des visiteurs du site et ainsi de réduire les appels et mails aux centre de support client.
chatbot, chatterbot, conversational agent, virtual agent Ask Me Citibank India's virtual assistant is located in the Customer Service Center of their website and is designed to provide information to customer queries about Citibank products and services. This is Creative Virtual's first V-Person™ implementation in India.
chatbot, chatterbot, conversational agent, virtual agent Andrew Ask Andrew is the V-Person™ for HSBC Commercial Banking in the UK. This virtual assistant is located within the secure area of the HSBC website to assist business banking customers.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant DFS, the UKs most well known sofa retailer and the largest company of its kind in Europe, has upgraded to benefit from our Natural Language interaction capabilities. Customers are able to self serve by asking a range of sales and service related topics and questions which include disposing of their exiting sofa, obtaining credit finance and seamlessly escalating to exciting new channels such as Video Chat. Not only have we proven to answer over 85% of all questions accurately but provide contextual user journeys which continually improve Customer Experience.
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